ICON Robotics prides itself on 100% customer satisfaction. This not only applies to our products and services but, most importantly, the support that goes along with them. With every system we sell, we offer installation, programming, training, commissioning, and start-up support. After-all, the highest quality equipment has little value if no one knows how to operate it.
ICON also offers Service Level Agreements (SLA) tailored to suit our customer requirements. We use the FreshDesk help desk platform to provide this service. If you require an SLA for your ICON equipment please contact us and we will be happy to provide a service that suits you.
If you already have an SLA with ICON, please click on this link